Privacy Policy

Effective Date: December 3, 2025

1. Introduction

Twizted Krawlers RC ("we," "our," or "us") operates the indoor RC crawling course and online store located at twiztedkrawlers.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make purchases from our online store.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

Create an account or register for membership
Make a purchase from our online store
Book a crawling session or event
Sign up for our newsletter or promotional communications
Contact us with inquiries or feedback
Participate in competitions or special events

This information may include:

Name and contact information (email address, phone number, mailing address)
Payment and billing information
Account credentials
Membership and booking preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

IP address and browser type
Device information and operating system
Pages visited and time spent on our website
Referring website addresses
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Process transactions and fulfill orders
Manage your account and membership
Schedule and confirm bookings for crawling sessions
Send promotional communications and updates (with your consent)
Improve our website, products, and services
Respond to your inquiries and provide customer support
Administer competitions and special events
Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g., payment processors, shipping carriers).
Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time using the link provided in our emails.

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are intended for general audiences and are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Twizted Krawlers RC

7303 S Hawes Rd. Bldg 1 Suite 101

Mesa, Arizona 85212

United States

Website: twiztedkrawlers.com